You're protected against disputes if you:
Sell and take payment through the Second Skin website
Dispatch the item to the address on the transaction receipt
Use a tracked postage service that confirms the item was delivered to the buyer's address. You must keep proof of shipping and delivery. This is the only proof we will accept
Dispatch within a reasonable timeframe and no later than 7 days after accepting a transaction
Respond to Second Skin within a reasonable timeframe
You're not protected against disputes if:
The sale was made outside of Second Skin
The item is on Second Skin's prohibited items list
The item is significantly not as described
You fail to respond to Second Skin's emails in the required time frame