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Frequently Asked Questions
Frequently Asked Questions
Find answers to some commonly asked questions
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24 articles in this collection
Written by
Mark Goodwin
General FAQ
How do I get an invite code for someone to join Second Skin?
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Written by
Mark Goodwin
Updated over a week ago
I'm not receiving any emails from Second Skin
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Written by
Mark Goodwin
Updated over a week ago
Who pays the delivery costs on a package?
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Written by
Mark Goodwin
Updated over a week ago
Why am I being asked to provide ID?
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Written by
Mark Goodwin
Updated over a week ago
How do I delete a message?
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Written by
Mark Goodwin
Updated over a week ago
Can I block a user from sending me messages?
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Written by
Mark Goodwin
Updated over a week ago
FAQ for sellers
Am I allowed to sell my item on Second Skin?
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Written by
Mark Goodwin
Updated over a week ago
Why was my listing deleted?
Information on why your listing may have been deleted by the Second Skin team.
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Written by
Mark Goodwin
Updated over a week ago
How can I improve my chances of making a sale?
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Written by
Mark Goodwin
Updated over a week ago
Are there rules on what I can and can't include in my listing photos?
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Written by
Mark Goodwin
Updated over a week ago
How do I close or delete a listing?
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Written by
Mark Goodwin
Updated over a week ago
I accidentally accepted a request to buy my item
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Written by
Mark Goodwin
Updated over a week ago
I sold an item but I changed my mind
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Written by
Mark Goodwin
Updated over a week ago
My buyer hasn't marked the transaction as complete
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Written by
Mark Goodwin
Updated over a week ago
Why haven't I received payment for my sale yet?
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Written by
Mark Goodwin
Updated over a week ago
Is there a way to receive my payment faster?
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Written by
Mark Goodwin
Updated over a week ago
FAQ for buyers
When I try to buy an item I get an error message about the seller
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Written by
Mark Goodwin
Updated over a week ago
My request to buy an item was automatically rejected but I still want to buy it
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Written by
Mark Goodwin
Updated over a week ago
My request to buy an item was rejected but I see a charge on my bank statement
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Written by
Mark Goodwin
Updated over a week ago
My request to buy an item was rejected. How do I get a refund?
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Written by
Mark Goodwin
Updated over a week ago
I bought an item but I've changed my mind
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Written by
Mark Goodwin
Updated over a week ago
I haven't received my package yet
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Written by
Mark Goodwin
Updated over a week ago
I accidentally marked my transaction as complete
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Written by
Mark Goodwin
Updated over a week ago
My item is not as described. Can I get a refund?
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Written by
Mark Goodwin
Updated over a week ago