Frequently Asked Questions
Find answers to some commonly asked questions
Am I allowed to sell my item on Second Skin?
Why was my listing deleted?
How can I improve my chances of making a sale?
Are there rules on what I can and can't include in my listing photos?
How do I close or delete a listing?
I accidentally accepted a request to buy my item
I sold an item but I changed my mind
My buyer hasn't marked the transaction as complete
Why haven't I received payment for my sale yet?
Is there a way to receive my payment faster?
When I try to buy an item I get an error message about the seller
My request to buy an item was automatically rejected but I still want to buy it
My request to buy an item was rejected but I see a charge on my bank statement
My request to buy an item was rejected. How do I get a refund?
I bought an item but I've changed my mind
I haven't received my package yet
I accidentally marked my transaction as complete
My item is not as described. Can I get a refund?